Each pair of Yaya Lala’s handmade shoes is carefully prepared before reaching you.
They all come in our beautiful branded linen drawstring bag.
Your order will normally be dispatched within 2 working days (please contact us if you require urgent delivery) – if for any reason we are unable to do this we will contact you to explain what is happening and discuss how you would like to proceed.
Orders will be sent to the delivery address specified at the time of your order. We cannot be held responsible if this delivery address is incorrect. We cannot take responsibility for a lost or stolen parcel if you request it is left somewhere rather than signed for at your address.
Most cases will require a signature on delivery.
Please note that If your order weighs more than 2.5kg (volumetric) and the cost of shipping your order exceeds our stated guide price it will be necessary for Yaya Lala to apply additional courier or postal charges to your account.
See below for further information regarding our delivery options and charges.
DELIVERY FOR THE UK
We offer free next day delivery* in the UK.
* From the day of postage. Please contact us if you require urgent delivery and we will try to do everything we can to help you.
DELIVERY FOR EUROPE
Charged at a flat rate of £10.00 for each order. Delivery times can vary but should usually be within 3 - 5 working days.
delivery for the rest of the world
Charged at a flat rate of £25.00 for each order. Delivery times can vary but should usually be within 5 – 10 working days.
import duty and vat for deliveries outside of the eu
Goods dispatched to countries outside of the EU may have an import duty and/or taxes levied on them. Whether any charges are payable will depend on the value of the package and where it is delivered. We have no control over these charges and cannot predict what they might be as customs policies vary widely from country to country. You should contact your local customs office for further information. You are responsible for the payment of any additional charges for customs clearance.
Should you need any further information, you can contact us by email on Hello@yayalala.com Or by phone on +44(0)3290 9298